Hi all,
You might have noticed some new bar graphs like these at the top of your detailed stats pages:
These graphs are designed to help you to better understand the log size of your project.
The green area of the bar graph shows you the amount of ’empty’ slots you have left in your current log. Using this information you can decide whether or not you would like to upgrade your account – remember there is absolutely no pressure on you to do so!
If you click on ‘Adjust your log size here!’ you will see a pie chart – this gives you the same info as the bar graph.
If your log is full and you don’t want to lose any of your detailed data, then it’s time to upgrade. If you don’t mind losing this old data, then no action is required on your part.
We’ve included a Q&A section below covering the most common questions we get asked about the StatCounter log size. As always, you’re more than welcome to post a comment or query about this topic below. For support issues, please contact us here.
Log Size – what’s that?
Your log size reflects the number of ‘slots’ that are reserved for you in the StatCounter database. Every time someone views a page on your site, one ‘slot’ is populated with information on that pageload. You get 500 slots in the StatCounter database for each project you create. With upgraded accounts you get additional database space, which you can allocate to your projects as you wish.
What happens when the log is full – does it stop tracking? Do I have to upgrade to a paid account?
Absolutely not! When your log becomes full, we simply overwrite the oldest entry in the database, with information on new pageloads you receive. There is no obligation to upgrade.
How many visitors will be recorded by my free account?
StatCounter gives you a log size of 500 with every project created. Unfortunately, it’s not possible to know how many visitors can be recorded in these 500 database slots – it depends on the behaviour of your visitors. For example, if 500 separate people each visit your homepage once, then your log will contain information on all 500 visitors.
If 50 people each visit 10 pages on your site, then your log will contain information on these 50 people.
Why does it matter what my log size is?!
StatCounter gives you lifetime summary stats together with highly detailed analysis of your last 500 pageloads for free accounts (more for upgraded accounts). In other words, your log size determines the amount of detailed analysis you can see on your stats. With a free account, detailed stats (eg Visitor paths, Came From, Keyword Analysis…) will be available for the last 500 pageloads.
NOTE: If you have still have a 100 log free account, then see here to adjust your log!! 500 logs have been available free since May of this year.
sorry …. used too many buts above …… reminds me of a certain ‘Little Britain’! 🙂
Wrong thread but i know but …
I see that google is showing statcounter as a PR 10!
Glad to see after the drop to PR 6 that the revision has corrected an obvious error!
Well done ….. lean leis an obair! 😉
Thank you for increasing the log-size and still delivering this service for free! As far as I know, no other online stats deliver this kind of service at no cost. Keep up the good spirit guys!
Nice job. I think that you are the best.
Thanks for the enlarged log size. It’s a much needed update.
Thanks for explaining the log size, but I don’t see the purpose of the bar as it’s always full.
StatCounter Team Response:
Hi!
The “bar” is useful for new members and for members who upgrade. It helps people to understand the idea of log files a bit more easily and it prevents people from “losing” stats when they don’t upgrade in time. That’s all.
Hope that explains!
congratulations to the statcounter team for getting in to a PR of 10!
You people deserve it.!
I still don’t understand …. what is the purpose of the log size “bar” ? of course it indicates how much “slots” available, but once it is full, it is always full (unless you upgrade it, but again, once it full, it always full). Is there any feature to let us to “clear” the log file and start from zero ? So it can make this log size “bar” indicator more meaningful.
just my 2 cents.
thanks
StatCounter Team Response:
Hi!
To clear the log file go to My Projects > Install Code and Customise Project Settings > Reset Stats – but BE CAREFUL – you can’t get these stats back once you reset. Resetting your stats deletes ALL stats right back to zero.
You DON’T NEED TO RESET the log though – once the log is full, older entries are simply overwritten by new entries.
The “bar” is useful for new members and for members who upgrade. It helps people to understand the idea of log files a bit more easily and it prevents people from “losing” stats when they don’t upgrade in time. That’s all.
Hope that explains! Thanks for your support.
Hello admin,
I have one question.
Is there any function so that we empty the log which has been full?
Thank you.
StatCounter Team Response:
Hi WD,
You CAN empty the log if you like – Go to My Projects > Install Code and Customise Project Settings > Reset Stats – but BE CAREFUL – you can’t get these stats back once you reset. Resetting your stats deletes ALL stats right back to zero.
You DON’T NEED TO RESET the log though – once the log is full, older entries are simply overwritten by new entries.
Hope that explains! Thanks for your support.
Can I delete my log size so it’s back to zero so I am able to see where recent page loads came from? This seems to be kind of annoying; like all of a sudden information is being hidden that we were previously able to view. If there’s a way to delete the log size to start over so we can see who is coming to our page, that would be great!? Thanks!
Well, it took me a little while to get used to his new service that you have offered.
But, to tell you the truth it was all worth the effort.
Thank you StatCounter Team.
You guys are the best.
Can we do something for not counting in stats, home @IP?
Thank you
Denis
StatCounter Team Response:
1. Go to ‘My Projects’
2. Click the ‘wrench icon’ next to your project
3. Click the “edit settings” link
4. Add your ip address to the blocked list
5. Hit Submit
I am looking for a stats counter to count multiple web-sites with international traffic in a single account and do basic traffic profiling (channel efficiency, online marketing ROI). Is StatCounter the type of thing that can help?
thnx in advance!
StatCounter Team Response:
We allow you to track multiple websites within one account and we offer a variety of stats. For a full feature list please click here.
This even adds up to your ever increasing awesome service that you are providing us.
Thanks for the info. I was wondering what happend when the log was full?
StatCounter Team Response:
When the log is full Joanne, the oldest entries in the log are overwritten by new entries. That’s all. Tracking is unaffected.
Thank you for increasing the log size and for providing these handy bars. I love Statcounter. Keep up the good work!
You should consider offering discounted annual plans. I bet a lot of people don’t want to deal with a monthly payment but would certainly consider paying annually, especially if it’s discounted!
Thanks for providing a great service for free. I wondered how my log size is increased. Just saw your post.
I have to agree with others, please provide an option to turn the red bar off. I don’t want to see it every time I log in. If you’d rather keep the advertising for a bigger log size, then I guess I understand, but it definitely is an annoyance right now.
StatCounter Team Response
Hi LSC,
We will look at providing a switch off option for this.
In the meantime, however, if you could do your best to just ignore the bar, we’d be grateful! It has proved useful for a lot of our members, but we do appreciate the differing opinions too.
Hello,
Thanks for the update. But I think the updated 500 logs are only available for new account. With our existing account its still 100 logs.
Thanks
StatCounter Team Response
Hi PL,
For an answer to your query, look at some of the other posts above here and here.
Thanks for your support!