As part of our ongoing efforts to offer you, our members, the best service we can, we are proud to announce the following improvements to our upgraded services:
While we will allocate the additional log quota to all the relevant accounts, to take full advantage of this service improvement, you MUST log in to StatCounter and assign the additional logs to your projects.
Every StatCounter member also continues to get 500 free logs with every project… and folks, for those of you on free accounts, we KNOW you’d like even more free. We’d love to give it to you! We’re constantly looking at this issue and as soon as we can make it financially viable to increase the logs for free accounts, that’s exactly what we will be doing.
Upgrades now start at $5 per month!
In response to your requests, we are also introducing a new lower cost entry level upgrade plan.
For just $5 per month ($14 per quarter or $49 per year) , you can now purchase an additional 5,000 logs for your account. Upgraded accounts allow you to track more stats on your site as well as offering daily email reports and HTTPS tracking… if you’re thinking about upgrading, don’t forget that we offer a 14 Day Money Back Guarantee – so if you’re not happy with the upgrade just let us know inside 14 days and we’ll refund you and return you back to a free account – no quibbles.
One Million Logs!
As a result of strong demand we are introducing a range of large log size upgrades. These upgrades have been made possible by the terrific work of our tech team who have fine-tuned our servers and architecture and converted us on to the new SC4 platform… so for the first time ever you can now have 1,000,000 logs!
Upgrades to 200,000; 300,000; 500,000 and 1 million are now available.
Your Help Needed!
Work continues on the new and improved version of StatCounter… Thanks again to all our beta testers who are providing valuable feedback and suggestions. We are anxious, however, to hear comments and ideas from as many people as possible. So even if you’re not involved with beta testing, please consider sharing your thoughts with us.
- How could we improve StatCounter for you?
- What are we missing?
- How could we make StatCounter more helpful to you?
Any and all feedback is welcome and appreciated.
Comments, questions and suggestions in relation to any of the above topics are welcome below. Thanks folks.
Log into StatCounter, go to the My Projects page and click the “Adjust Log” link at the top of the page.
With FREE accounts, you get LIFETIME summary stats AND 500 logs for every project/website in your account. Lifetime Summary Stats mean you can monitor hits, uniques and returning visitors for your site forever, right from when you begin tracking with StatCounter. With the 500 logs, you can monitor DETAILED stats on the last 500 hits on your site e.g. keywords, referring links and visitor paths. We do NOT stop tracking after 500 hits. When your log reaches capacity, old information is overwritten by new information so that you *always* have detailed stats on the most recent 500 hits on your site.
With UPGRADED accounts, you can store a larger amount of detailed stats for your site. You can buy additional log quota for your account starting from $5 per month for 5000 logs. Essentially you are renting more space on our servers and this allows you to store a longer history of stats online. If you get 5000 hits per month, then upgrading to 5000 logs will allow you to store one month of detailed stats in StatCounter. Upgraded accounts ALSO allow offer optional daily email reports, a custom banner option to allow you to brand your StatCounter account with your own logo and access to HTTPS tracking.
Upgrading is easy! Just log in to StatCounter and click the “upgrade” link in the top navigation bar. We accept payment by credit card, paypal, bank transfer (annual payments only) and cheque/check (annual payments only).
To CHANGE your upgrade plan, just log in to StatCounter and click the “upgrade” link in the top navigation bar – this NEW upgrade will replace your existing upgrade and means we will cancel your existing subscription and arrange any credit due.
For the purposes of clarity and as a result of some comments received, please consider our improvement of the 100k upgrade to 200k.The increase is 100k i.e. 100%. (You get 100% extra free). Equally, you can say that the upgrade has been improved by a factor of 200%.(Your upgrade is now 200% better or twice as good.) The increase is 100%; the upgrade has been increased by 200% – both are equivalent.
Let’s try to clear up the confusion that has arisen surrounding our service improvements…
In the past the following upgrades were available:
- $9 per month for 1500 logs
- $19 per month for 10,000 logs
- $29 per month for 25,000 logs
NOW
- $9 per month gets you 10,000 logs (8,500 more logs at NO extra cost)
- $19 per month gets you 25,000 logs (15,000 more logs at NO extra cost)
- $29 per month gets you 50,000 logs (25,000 more logs at NO extra cost)
If you had an upgraded account BEFORE 19 August when we announced these improvements, then we added extra logs to your account.
If you have upgraded AFTER 19 August, then you automatically go straight to the new pricing structure outlined above – no additional logs are due as you get the above great value services immediately.
Let’s try to clear up the confusion that has arisen surrounding our service improvements…
In the past the following upgrades were available:
* $9 per month for 1500 logs
* $19 per month for 10,000 logs
* $29 per month for 25,000 logs
NOW
* $9 per month gets you 10,000 logs (8,500 more logs at NO extra cost)
* $19 per month gets you 25,000 logs (15,000 more logs at NO extra cost)
* $29 per month gets you 50,000 logs (25,000 more logs at NO extra cost)
If you had an upgraded account BEFORE 19 August when we announced these improvements, then we added extra logs to your account.
If you have upgraded AFTER 19 August, then you automatically go straight to the new pricing structure outlined above – no additional logs are due as you get the above great value services immediately.
Its great… thanks for the extra logs
This really seems to be a massive improvement.
Good work guys
I think I may be missing something. I upgraded to the 10,000 log plan, went into my log quota to make the adjustments and it looks like I am getting 12,500 not the 25,000. How long does it take for the 25,000 to show up?
I guess I should be more patient!
Thanks for the great product. I use it very regularly.
Hi Wade,
I think there is a bit of confusion here…
If you have JUST NOW upgraded to 10,000 that means you are paying e.g. $9 per month. $9 per month USED to get you a 1,500 upgrade – the improvement is that you NOW get 10,000. (Plus 500 free per project you have)
If you PREVIOUSLY had a 10,000 upgrade, that USED to cost $19 per month. NOW for that same price, you get 25,000 logs. (Plus 500 free per project you have)
There is no “special offer” as such – instead we have a permanently improved pricing structure.
Sometimes u big guys like Statcounter should be honest and straight forward about pricing. It’s not that I disrespect the value of your work. Truthfully; statcounter had been the best choice for decades BUT…your (promote) explanation is more towards making wanna be customers think they have to pay only $5 per month. Please don’t overdo your commercial words. That’s all.
StatCounter Team Response:
ManDan,
We have absolutely NO IDEA what point you are trying to make. StatCounter is completely honest and straightforward about pricing… and everything else we do. Our basic service is FREE (i.e. zero cost) and upgrades DO start at $5 per month… what’s your issue?
This is very interesting, I want more clarification on this
Looks like it is time to finally upgrade to a paid account… on the other hand: I would spend even more time looking at my stats instead of working to improve them… 😉
Thanks for your unparalleled service!
It is really very tempting to check my stats often. What will happen more if I’m going to upgrade my account into a paid service?
Ok I couldn’t resist any longer I’m in at this price!
Now please can we have totals for all our campaigns at the bottom of the summary page? Many thankyou’s!
We are using Statcounter for some time now. It is one of the main sources for log analysis and finding out what our customers want. You guys provide an excellent service and the upgrade is great! Many thanks and keep up the good work.
Woa many thanks for the extra logs 🙂
Our business relies heavily on StatCounter – way better than the competition 🙂
What to say but great service. Where these guys are coming from?
I’ve been completely satisfied with your service from the beginning, but thank you for the efforts to keep improving. StatCounter has helped direct our on-line marketing efforts and is an important tool for our site.
Wow that was great, more than 600% increase and with cheaper price, i will purchase this for sure 🙂 i’m always a fan of statcounter. Google analysis can’t compare to you guys. you rock so keep it up
I’m technologically challenged and even I can use this program…sweet! Thanks for making your service easy enough for us “old one finger hunt and peck” typers.
I’m glad about this, it will really help a lot of website owner. Thanks
You guys are great. I love the Stat Counter.
This is one of the best options to add to a web site that I know of.
The free service is excellent, and I am sure that one day, when I get time to use all the info provided, I will upgrade.
A BIG thank you to the Statcounter team.
Sorry, no contact page.
I only subscribe to blogs via email, could you add the link for this please?
No subscribe to comments plugin either, I’ll have to keep the tab open.
statcounter offers me more information that i didn’t even realize i wanted. i was doing a comparison between your service and histats and i prefer your service over theirs any day. the upgrades are outstanding. keep up the great work.
Thanks you
Hello,
First thank you for your very good service. I take the free log because I maintain a technical free blog, but as far as I move to a profit one sure I will move to a payd log at StatCounter.
Second, my suggestion is to provide an interpolation curve in addition to bar graph and area graph, to make easier to view the tendencies of access of the site.
Best Regards,
Paulo Werneck