RESOLVED:Server Trouble

Folks,

In case any of you are stopping by the blog to find out what’s going on, I’m just writing this quick post.

Yes – we are experiencing some server trouble and I sincerely apologise for this.

You can follow the thread in our Service Status forum:
http://forum.statcounter.com/vb/showthread.php?t=40368

Please be assured that we are working to return full service ASAP.

UPDATE: We’re back up folks – full explanation will be posted in Service Status forum shortly. Apologies again.

41 comments on “RESOLVED:Server Trouble

  1. Not a priority, but I was wondering if, on my end, I could set a timeout for the “stats retrieve request” from my site to yours.

    I’m asking this because the page with the counter stops loading until the request to get the stats times out.

    Of course, I could just temporarily remove the code until everything is fixed, but I thought that this could be interesting to know (if it’s possible).

    Thank you for providing us with your services. I’ve been using statscounter for years, and it’s always been a pleasure!

  2. A suggestion: when you write this kind of message, could you be specific about the time it’s posted — i.e., mention the time zone (in the original message, plus in the “Update” as was the case above.

    Thank you.

    Gina

  3. I BEEN ACUSED BY A PERSON THAT I GOT DIFFRENT PROFILES
    I AM IN BERLIN GERMANY AND ALL O2 servers in germany hold the same server ip because some juse surf sticks i hate to je acused for something this is not true

  4. Everybody I know thinks your service is great.

    All the very best of British luck to you.

    Love the representation of your internet site, just as a side note. In the notorious words of our beloved Mr Schwarzenegger, “I’ll be back” (if you’ll have me)
    🙂

  5. As of today, I’m getting a database error message that prevents me from entering my stats page.
    Could you let us know what’s going on?
    Best regards

  6. Hope this problem will not cause any problem in the long term, I used to change to use Google analytic but I change back to statcounter cause I familiar with your service more.

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