RESOLVED:Server Trouble

Folks,

In case any of you are stopping by the blog to find out what’s going on, I’m just writing this quick post.

Yes – we are experiencing some server trouble and I sincerely apologise for this.

You can follow the thread in our Service Status forum:

http://forum.statcounter.com/vb/showthread.php?t=40368

Please be assured that we are working to return full service ASAP.

UPDATE: We’re back up folks – full explanation will be posted in Service Status forum shortly. Apologies again.

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41 Responses to RESOLVED:Server Trouble

  1. Li says:

    Thanks

  2. Eza says:

    Not a priority, but I was wondering if, on my end, I could set a timeout for the “stats retrieve request” from my site to yours.

    I’m asking this because the page with the counter stops loading until the request to get the stats times out.

    Of course, I could just temporarily remove the code until everything is fixed, but I thought that this could be interesting to know (if it’s possible).

    Thank you for providing us with your services. I’ve been using statscounter for years, and it’s always been a pleasure!

  3. kathleen says:

    StatCounter is still offline for me.

  4. Gina says:

    A suggestion: when you write this kind of message, could you be specific about the time it’s posted — i.e., mention the time zone (in the original message, plus in the “Update” as was the case above.

    Thank you.

    Gina

  5. Autocraft says:

    Now StatCounter is still offline for me :(

  6. Hi, It’s a rare find for a nice web site like this. I enjoyed it. Kudos to you. Have a nice day!

  7. Michael says:

    I just like your website. It’s really a great tool. Thanks for the information.

  8. stop smoking says:

    Thanx, it is working now!

  9. PPC Bolton says:

    Thanks it is very nice.
    _______________
    Mary

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    I AM IN BERLIN GERMANY AND ALL O2 servers in germany hold the same server ip because some juse surf sticks i hate to je acused for something this is not true

  11. hakan says:

    Thanks, it’s working for me…

  12. don_hasan says:

    Thank you, very interesting statesments….

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  14. Thanks! very well don! pretty fast too (:

  15. Telugu News says:

    Great Post…… Thank U lot

  16. Everybody I know thinks your service is great.

    All the very best of British luck to you.

    Love the representation of your internet site, just as a side note. In the notorious words of our beloved Mr Schwarzenegger, “I’ll be back” (if you’ll have me)
    :)

  17. Statistics sites may come and go but you live on forever. A rock concert of thumbs up!

    Enjoying the design of your weblog, incidentally. :)

  18. Oh, Sometimes I didn’t connect to statcounter.com, I don’t know that is my error with connection or something else.But I like statcounter, thank you very much !

    Bob Jeiger

  19. Glad to hear you guys are on top of things. I did not even notice it and I go on SC every day.

  20. gourav says:

    yup, thanks for the good work will try it asap

  21. It was done very fast. Thanks guys :)

  22. WOW! Stat Counter team, you guys are really fast.

  23. Gustavo says:

    As of today, I’m getting a database error message that prevents me from entering my stats page.
    Could you let us know what’s going on?
    Best regards

  24. Great, I like the new Beta design too. I look forward to starting some new projects.

  25. SoGua says:

    very honest explanation in the forum.
    Not all the service provider will admit their fault.
    Great work! keep it up!

  26. zentai suit says:

    thanks, statcounter, I love your product.

  27. TQ very much to statcounter team.
    your products is really superb!
    i’v recommended statcounter to all my webmaster friends :)

  28. autoankauf says:

    THANK YOU
    I LIKE IT

  29. A great free service like statcounter is bound to experience some minor hiccups now and then given the amount of traffic handled.

    Great to see you guys resolved it so fast =)

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  30. Luis says:

    Esta herramienta se ve bastante interesante, no la conocia pero creo que la probare, felicidades

  31. wordthai says:

    Hope this problem will not cause any problem in the long term, I used to change to use Google analytic but I change back to statcounter cause I familiar with your service more.

  32. seetoo says:

    thanks !! sory and i am ok…