A Facelift for StatCounter!

Hi all,

StatCounter Facelift!
We’re currently updating StatCounter – the new site will have a fresh, modern look; it will be more user-friendly and hopefully will make using StatCounter an even better experience. Our new interface will also give us flexibility to continue to improve the service we offer.

Help Please!
Internal testing of the new site has been ongoing for some time… but NOW we need YOUR HELP!

We’d love to get feedback from a really broad range of people from beginners, all the way up to advanced users.

It would also be great to hear from anyone with a blog or website, who is NOT yet using StatCounter but would like to join up.

So, if you would like to have an input into the new StatCounter design then please apply for beta access here!

Please note that while we are hoping to get as much feedback as possible, we may not be able to offer access to everyone who applies. We do, however, sincerely appreciate every single offer of assistance – StatCounter couldn’t be what it is today without the support and loyalty of you, our members.

We would also be delighted to welcome any volunteers to our Dublin office to test the new site in person. If you’re in or around Dublin over the next few weeks and you have some time to spare, then we’d love to hear from you!

Questions, comments and suggestions welcome below.


  1. StatCounter is spot on as it is – although a new look can’t do any harm.

    “If it Ain’t Broke, Don’t Fix It!”

  2. I love you just the way you are!
    You are the one! You’re more than fun!
    You are my Light, You are my Meal,
    It’s truly true: You’re a Big Deal!

    You work on my phone like nothing else,
    You give me the joy , I can confess.
    My sites would be lonely without you,
    My Projects are Yours like the sky is blue!

    Your free 500 is cool and neat,
    I could use more should you wish to upbeat!
    You are perfect and pretty,
    Please don’t improve!
    But if you must – I shall approve!


    Mixingmatch on blogspot.

  3. I love Stat Counter, it’s one of my most useful tools. The simplicity and the loading speed of the present site are very appreciated 🙂

  4. Thank you, Car Guy!

    Your remarks are the first that have have ressured me that the service is not likely to become dependent on Flash and/or JavaScript. At present, it is fast and efficient and I can save the bar chart of monthly visitors for future reference. You can’t do that with a Flash chart.

    However, there is another aspect of the service where StatCounter is lagging behind. Google Analytics (it’s free) offers the option of nicely formatted weekly or monthly emails containing comprehensive stats – with a visitor map included if you want it. OneStatFree offers email reports with a bar chart and lots of pie charts, but I switched to StatCounter because the drop-down JavaScript menus for the online version were fiddly to use. Maybe StatCounter customers refer back to their email reports with a text ad at the end, but considering the limited information and dull formatting, what percentage of the customer base are choosing the email option?

  5. Wow, when you guys added the Exit Link function I thought I died and went to heaven. Now this. Wow. Seriously, the only thing I have ever had trouble with is excluding my own computer from the count. That has “fallen out” a couple of time over a period of several years. Other than that, I trust you to do what you do best: provide a very outstanding product!

  6. ELLIE I usually take no referring kink as a sign Iv e been added so to speak and use of page view indicates this . Hmmmm as for ‘facelift’ Ever seen how many of those go wrong ? Seriously you guys have it spot on now … It has the lot. Maybe geeks want a new toy but reading this most of us are 100% haapy with Stats as it is …….

  7. Oh dear this sort of thing makes me panic … Why ? Well you see am a great believer in ” if a thing aint broken ..dont fix it ” StatCounter is fab just as it is and it’s easy .So easy , why even I can understand it . It does the job an does it brilliantly . How can you improve on perfect ? Please do you have to change ……..

  8. Long as it works good. Lot of colours can be distracting. Just sayin….Someone mentioned dull….we are here to use it as a tool….git back to work hehehe
    It seems to work well now…
    ….thnx for all your hard work you guys do to this site…much appreciated.

  9. looking forward to seeing the new design but something I would LOVE to see is rather than seeing the “hits” number on the main page we could change that to uniques as thats the figure webmasters are interested in not hits

    Please can we have an option for showing hit or uniques from the main page?

    1. Ian – that option is already available!

      (This is exactly the kind of thing that we want to make more obvious in our new design!)

      Go to “My Profile” then change the “My Projects Display Metric”. That’s it!

  10. I would welcome some rearrangement that would lead to some of the features being easier get to. That is the impression I get from what I have read so far about what has been changed and I am certainly hoping that is what is in store.

  11. I’m so happy to read the comment from ‘Car guy’ – I’ve been looking for a counter for my website on selling photography online and have been wading through some awful software! Very glad to hear this will be easy to use.

    1. Janice, be sure to check out the support forum if you have any questions or need a bit of help, we are there for you. http://forum.statcounter.com/vb/index.php

  12. I have been privileged as a Moderator for Statcounter to give my input, AND concerns about the new design. I must say that it is not simply a face lift, nor is it bloated and slow! It has grace and speed. It looks slick and is still easy to navigate. Newbies will love the intuitive layout and helpful features, but old timers will not get frustrated with unneeded “helpful” prompts on “how to do” every step. Without giving away too much, I see many improvements that will make life much easier for all Statcounter users and as I have access to the new design, I’ve not even considered going back to the old design. Statcounter will not mess with something just to make it look good, function must follow form. The stats account may change but the high standards to service and quality will remain.

  13. I want to reiterate the earlier comments re Sitemeter, I too was there for 3 years, and then moved to your service, because it got bought by folks that definitely did NOT have your attitude about customer service, and your ability to be placed on a secure checkout part of our site . . . Having said that, the only usability complaint I could have abut Statcounter is not having a choice of “start” page . . not the end of the world, but it sure would be nice . . . and thanks for trying to keep improving . .I am dead sure we’ll tell you if any of the new features don’t measure up to what we are used to now :()

  14. hi folks,
    I am using STATCOUNTER on my website in Germany an I am definitely very pleased with it as it is now.
    As long as you don´t sacrifice the loading speed a new design could be useful.
    thank you and right on gooood job

  15. This may be off base, but how about changing the theme every now and then? Maybe not if it won’t look right, but I just get tired of seeing the same thing all the time. My own computer has about 1000 wallpapers that randomly rotate every 15 minutes, lol. Adult ADD I guess. Good post though, thanks.

    F. Wilson

  16. I like the Stat Counter srevice very much.
    I’m curious about the new version coming up.

  17. So far the Stat Counter loads fast, which is a plus!! It is easy to use and understand. Does it have a feature to track how many visitors “add to favorites” the site once they’ve visit?

  18. For Some reason I am having trouble in getting to the Statcounter Site !
    Is there an Issue for some people ?

    1. Hi Israel,

      You can use the “Down for Everyone or Just Me?” service to check the status of any site.

      If you’re still having trouble, then contact us on the support desk so we can investigate your particular difficulty.

  19. Why do you fix something when it’s not broken??
    Your site is very functional, user friendly, simple to use. Effective. I sense there will be a lot of fancy javascripts that will make things slower, and I can bet many features will be hidden or hard to find.

    1. Hi Nesha,

      We’re not trying to “fix” StatCounter… we plan to improve it!

      We’ve no intention of using fancy scripts which slow down the site and we certainly won’t be making things hard to find… why on earth would we do that?!

      1. I Agree with Neesha. But I also have to say that users now a days go for the looks too. So definitely a brand new look for statcounter would do good for it. But the load time has to be checked, so that it does not hamper the user experience.

  20. I was wondering if something like this was coming. The screenshot looks great, can’t wait to see the final product.

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