A Facelift for StatCounter!

Hi all,

StatCounter Facelift!
We’re currently updating StatCounter – the new site will have a fresh, modern look; it will be more user-friendly and hopefully will make using StatCounter an even better experience. Our new interface will also give us flexibility to continue to improve the service we offer.

Help Please!
Internal testing of the new site has been ongoing for some time… but NOW we need YOUR HELP!

We’d love to get feedback from a really broad range of people from beginners, all the way up to advanced users.

It would also be great to hear from anyone with a blog or website, who is NOT yet using StatCounter but would like to join up.

So, if you would like to have an input into the new StatCounter design then please apply for beta access here!

Please note that while we are hoping to get as much feedback as possible, we may not be able to offer access to everyone who applies. We do, however, sincerely appreciate every single offer of assistance – StatCounter couldn’t be what it is today without the support and loyalty of you, our members.

We would also be delighted to welcome any volunteers to our Dublin office to test the new site in person. If you’re in or around Dublin over the next few weeks and you have some time to spare, then we’d love to hear from you!

Questions, comments and suggestions welcome below.


  1. Dear Team:

    I am very happy with the current pages – everything loads smoothly, and I rarely run into problems. I also like that there aren’t a lot of icky icons to deal with as on some web-sites. I despise ickey icons – preferring to read without distraction. I like the ones that are here now, but I don’t want to end up looking at a wall of icons in order to use the site. My current web-host pulled that nonsense, and I’m packing to leave.

    So, please don’t load it up with icky icons for things, when words will do quite nicely, if you are making cosmetic changes to the interface.

    Best regards,

  2. I can understand that you want a facelift, who doesn’t? Though, as most commentators, I find your site and services most user friendly, fast loading and ,very important, it is never down. I find Statcounter and excellent and easy to use tool as is and sometimes I spend more time on Statcounter as on my own blogs.

    There will always be people who can’t find features no matter how obvious they are; it is easier to ask than to pay attention.
    Users wouldn’t be so loyal if your services were not excellent and I am afraid that we lose you, as it happened with so many other sites and services.
    I hate changes and I don’t like blue on websites but I love you anyway and I am grateful, with or without facelift.
    I just hope, the transition will not be as painful as Feedburner’s was.

  3. This is great news. Eagerly waiting to see the new look.

    Keep it up.

  4. wow now it actually looks nicer and easier to use! great job guys.

  5. Awesome can’t wait, its falling behind and in need of a new modern upgrade!

  6. Its a sort of much needed update.

    Been looking at the same design for long.

    Thanks. SC

  7. Good news – looking forward to it. Please email me for input as Id love to help with thoughts and ideas – own a web design + dev business!

  8. Hi StatCounter Team,

    Facelift will always bring a fresh & new feeling in users.

    I wish that the new look will be more pleasent & at the time be as user-friendly as of the current one.

    Web Master

  9. Mon account doesn’t work since deux weeks ago.
    I h’ve created un new projet and added the code on my blog but it doesn’ twork
    .I’m french, excuse for my poor english.
    But there is a geat problem on your “projects”.

    Thanks a lot.

  10. Been logging in to my statcounter for a long time.

    Trying to log in now returns a ‘save as’ dialog for an octet stream.

    That returns nothing for me.

    What gives?

  11. you would like to have an input into the new StatCounter design then please apply for beta access here!

    I will have a try.

  12. “I like the simplicity and loading speed of the present site. It has a clean logical layout which would be a shame to compromise for the sake of an update.”

    I agree with this. Though a new design will be nice, I hope it doesn’t compromise on site loading speed!

  13. I can no longer see your page at all. It shows up as a whote page and says DONE. I have many blogs and now I am crippled without access to the stat counter page. I have 2 computers on a linksys router with cable internet. Do you have any suggestions or work arounds I can use? I will have to find another stat counter service and I really love your’s the most.


    1. < comment removed >


      The blog is not the place for support queries. If you are having trouble, contact the Support Desk here.

  14. I think statcounter is wonderful, just the way it is. Thank you for a great service and much help recently when I was new to using it.

  15. First: “Thank you, StatCounter!” for the excellent service so far.

    I’m only using your service to actually see how many hits (and from which country) my sites get, since I have German and English sites. And if any google ads were clicked. Your site is fast, easy to understand and use, and I’m perfectly happy with it. To be honest, its simplicity is a main attraction for me (simple soul *lol*).

    If you update it, please don’t make it flashy (my old eyes can’t take bright flashing designs any more) or complicated.

    But… I trust you guys. Go on, surprise us 😉

    Greetings from West Clare (hence no chance to come and see you in Dublin for a test) and continued success,


  16. Wow, I love the proactive way in which you guys are considering our opinions in this redesign! Love it! Now if only Facebook would take that sort of approach 🙂 I love the redesign, I think it looks fresh and in agreement with the new Web 2.0 looks we have cropping up with the likes of Twitter and Tumblr. One gripe I would have about the design is the blue background color – I think a white, light grey, or dark grey color would be more fresh and still maintain the professional look of StatCounter. After all, updating is always great, but we should remember that StatCounter is used by website managers to keep track of their data, not by others for social networking, etc.

  17. I really enjoy the present Statcounter. As I help to run an international organization it would be great to know the country from which the hit came. Apart from that – keep on truckin’. Greetings from sunny Spain.

  18. As was remarked in one of the Star Trek movies: “You know Engineers, they love to change things.” I have a real good feeling any changes will be smooth and well worth the wait. Stay calm all… I don’t feel they are going to sink their own ship. Thanks for such a reliable service.

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