Upgrades Just Got Better

As part of our ongoing efforts to offer you, our members, the best service we can, we are proud to announce the following improvements to our upgraded services:

In other words, anyone CURRENTLY on a 1,500 upgrade plan, will now be jumped up to 10,000 logs at NO extra cost etc etc!

While we will allocate the additional log quota to all the relevant accounts, to take full advantage of this service improvement, you MUST log in to StatCounter and assign the additional logs to your projects.

Every StatCounter member also continues to get 500 free logs with every project… and folks, for those of you on free accounts, we KNOW you’d like even more free. We’d love to give it to you! We’re constantly looking at this issue and as soon as we can make it financially viable to increase the logs for free accounts, that’s exactly what we will be doing.

Upgrades now start at $5 per month!
In response to your requests, we are also introducing a new lower cost entry level upgrade plan.

For just $5 per month ($14 per quarter or $49 per year) , you can now purchase an additional 5,000 logs for your account. Upgraded accounts allow you to track more stats on your site as well as offering daily email reports and HTTPS tracking… if you’re thinking about upgrading, don’t forget that we offer a 14 Day Money Back Guarantee – so if you’re not happy with the upgrade just let us know inside 14 days and we’ll refund you and return you back to a free account – no quibbles.

One Million Logs!
As a result of strong demand we are introducing a range of large log size upgrades. These upgrades have been made possible by the terrific work of our tech team who have fine-tuned our servers and architecture and converted us on to the new SC4 platform…  so for the first time ever you can now have 1,000,000 logs!

Upgrades to 200,000; 300,000; 500,000 and 1 million are now available.

Your Help Needed!
Work continues on the new and improved version of StatCounter… Thanks again to all our beta testers who are providing valuable feedback and suggestions. We are anxious, however, to hear comments and ideas from as many people as possible. So even if you’re not involved with beta testing, please consider sharing your thoughts with us.

  • How could we improve StatCounter for you?
  • What are we missing?
  • How could we make StatCounter more helpful to you?

Any and all feedback is welcome and appreciated.

Comments, questions and suggestions in relation to any of the above topics are welcome below. Thanks folks.

~~~~Your Questions Answered~~~~

How do I assign additional log quota to my projects?
Log into StatCounter, go to the My Projects page and click the “Adjust Log” link at the top of the page.

Please explain a FREE account – what do I get?
With FREE accounts, you get LIFETIME summary stats AND 500 logs for every project/website in your account. Lifetime Summary Stats mean you can monitor hits, uniques and returning visitors for your site forever, right from when you begin tracking with StatCounter. With the 500 logs, you can monitor DETAILED stats on the last 500 hits on your site e.g. keywords, referring links and visitor paths. We do NOT stop tracking after 500 hits. When your log reaches capacity, old information is overwritten by new information so that you *always* have detailed stats on the most recent 500 hits on your site.

Please explain an UPGRADED account – what do I get?
With UPGRADED accounts, you can store a larger amount of detailed stats for your site. You can buy additional log quota for your account starting from $5 per month for 5000 logs. Essentially you are renting more space on our servers and this allows you to store a longer history of stats online. If you get 5000 hits per month, then upgrading to 5000 logs will allow you to store one month of detailed stats in StatCounter. Upgraded accounts ALSO allow offer optional daily email reports, a custom banner option to allow you to brand your StatCounter account with your own logo and access to HTTPS tracking.

How do I upgrade?
Upgrading is easy! Just log in to StatCounter and click the “upgrade” link in the top navigation bar. We accept payment by credit card, paypal, bank transfer (annual payments only) and cheque/check (annual payments only).

How do I change my upgrade plan?
To CHANGE your upgrade plan, just log in to StatCounter and click the “upgrade” link in the top navigation bar – this NEW upgrade will replace your existing upgrade and means we will cancel your existing subscription and arrange any credit due.

Mathematical Semantics…
For the purposes of clarity and as a result of some comments received, please consider our improvement of the 100k upgrade to 200k.The increase is 100k i.e. 100%. (You get 100% extra free). Equally, you can say that the upgrade has been improved by a factor of 200%.(Your upgrade is now 200% better or twice as good.) The increase is 100%; the upgrade has been increased by 200% – both are equivalent.

I have just upgraded to 10,000 logs today – I thought I would get 25,000 instead – what’s wrong?
Let’s try to clear up the confusion that has arisen surrounding our service improvements…

In the past the following upgrades were available:

  • $9 per month for 1500 logs
  • $19 per month for 10,000 logs
  • $29 per month for 25,000 logs


  • $9 per month gets you 10,000 logs (8,500 more logs at NO extra cost)
  • $19 per month gets you 25,000 logs (15,000 more logs at NO extra cost)
  • $29 per month gets you 50,000 logs (25,000 more logs at NO extra cost)

If you had an upgraded account BEFORE 19 August when we announced these improvements, then we added extra logs to your account.

If you have upgraded AFTER 19 August, then you automatically go straight to the new pricing structure outlined above – no additional logs are due as you get the above great value services immediately.


  1. Your service is really great. If you are asking for improvements we would like to see, Here’s one:
    Often when someone clicks on a page, it is recorded multiple times, like 4 times in the same second. This is a bit annoying since it gives an inflated number of the number of hits. (All in all I can live with it – for all the great info you provide!)
    Thank you. All the best,

  2. I have a brilliant idea – when I click on a referring link, I would like statcounter to scroll down to my url on the page – this can be done with a browser extension. Hope to see it soon!

  3. hi,
    i manage my two websites of own and i’ve placed your script on my home page is it necessary to paste te script on my all the webpages or just the homepage will do…

  4. Wow I’m impressed and so happy to hear about these changes!! Guys the $5 entry change is excellent I will definitely check it out. Also of course the 200 % increase free of charge in the log files sizes 😉 Thanks!

  5. Statcounter keep getting better and better with the best services.

    Best of luck the statcounter team.

  6. I administer three small websites for a church and church-related organizations. Originally I was referred to you by CatholicWeb.com. However, I am not an html user, and accordingly was not able insert the proper code to use StatCounter very effectively (CatholicWeb has an EZEdit program that works like Word documents and does not require html; a good idea for us because if we ever need to change volunteer administrators, it will be easier to recruit them if we tell them they don’t need to learn html) I did see in the limited view of it I was able to achieve that it was a very useful tool. If we ever get a web assistant who is familiar with html, perhaps s/he will be able to correctly insert the StatCounter code. Thank you for keeping me informed.

    1. Marianne,

      We’re always happy to help with installation.

      Just send us a mail.

  7. Any chance of a WordPress compatible version?

    1. Tim,

      StatCounter works well with BOTH wordpress.com and wordpress.org.

      Check out the links for further info.

  8. Hmm… This could be the push I need to finally upgrade as I’ve been toting with the idea already.

    Would still like statcounter to add total hits for all my site campaigns on the summary page though please for today, yesterday, month and total hits, then it will be a perfect service!

  9. Will there ever be additional benefits to being a paid user like more in-depth stats/charts?

  10. I’m not a paying user but that does push me toward that decision. Especially that log size, that would be great for some of my bigger projects.

  11. Hi Steve,

    Have you applied for beta testing? (Link here)

    On the beta you can contribute direct feedback on that page!



  12. My one gripe is that visitor activity isn’t listed in reverse-chronological order. Multiple visits on a given day are separated by visits from days-, weeks-, or months-before. Displayed this way, it’s hard to assess total daily visits. Am I missing something?

    1. All the visitors in this section are already sorted in reverse chronological order. However the date listed next to the entry is not the date of their last visit, it is the date of their *first visit*. The date I’m referring to is labeled “Entry Page Time” on the recent visitor activity page.

      So when your going down the list and it gives a date from 2 weeks ago that is *not* this visit which generated their entry in the “recent visitor activity” section, that is their first known hit to your site. To see the actual time and date of their last visit to your site you’ll want to click the magnifying glass to the left of their entry.

      I hope this helps clarify things.


  13. Free Service is excellent, however the rates are now affordable. I love your service, because i can find full details of my blog visitors.

  14. Even before the upgrade, Stats free service is already giving excellent functions

  15. I’ve seen your free services advertised for high prices. Glad to know you are out here!

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