Upgrades Just Got Better

As part of our ongoing efforts to offer you, our members, the best service we can, we are proud to announce the following improvements to our upgraded services:

In other words, anyone CURRENTLY on a 1,500 upgrade plan, will now be jumped up to 10,000 logs at NO extra cost etc etc!

While we will allocate the additional log quota to all the relevant accounts, to take full advantage of this service improvement, you MUST log in to StatCounter and assign the additional logs to your projects.

Every StatCounter member also continues to get 500 free logs with every project… and folks, for those of you on free accounts, we KNOW you’d like even more free. We’d love to give it to you! We’re constantly looking at this issue and as soon as we can make it financially viable to increase the logs for free accounts, that’s exactly what we will be doing.

Upgrades now start at $5 per month!
In response to your requests, we are also introducing a new lower cost entry level upgrade plan.

For just $5 per month ($14 per quarter or $49 per year) , you can now purchase an additional 5,000 logs for your account. Upgraded accounts allow you to track more stats on your site as well as offering daily email reports and HTTPS tracking… if you’re thinking about upgrading, don’t forget that we offer a 14 Day Money Back Guarantee – so if you’re not happy with the upgrade just let us know inside 14 days and we’ll refund you and return you back to a free account – no quibbles.

One Million Logs!
As a result of strong demand we are introducing a range of large log size upgrades. These upgrades have been made possible by the terrific work of our tech team who have fine-tuned our servers and architecture and converted us on to the new SC4 platform…  so for the first time ever you can now have 1,000,000 logs!

Upgrades to 200,000; 300,000; 500,000 and 1 million are now available.

Your Help Needed!
Work continues on the new and improved version of StatCounter… Thanks again to all our beta testers who are providing valuable feedback and suggestions. We are anxious, however, to hear comments and ideas from as many people as possible. So even if you’re not involved with beta testing, please consider sharing your thoughts with us.

  • How could we improve StatCounter for you?
  • What are we missing?
  • How could we make StatCounter more helpful to you?

Any and all feedback is welcome and appreciated.

Comments, questions and suggestions in relation to any of the above topics are welcome below. Thanks folks.

~~~~Your Questions Answered~~~~

How do I assign additional log quota to my projects?
Log into StatCounter, go to the My Projects page and click the “Adjust Log” link at the top of the page.

Please explain a FREE account – what do I get?
With FREE accounts, you get LIFETIME summary stats AND 500 logs for every project/website in your account. Lifetime Summary Stats mean you can monitor hits, uniques and returning visitors for your site forever, right from when you begin tracking with StatCounter. With the 500 logs, you can monitor DETAILED stats on the last 500 hits on your site e.g. keywords, referring links and visitor paths. We do NOT stop tracking after 500 hits. When your log reaches capacity, old information is overwritten by new information so that you *always* have detailed stats on the most recent 500 hits on your site.

Please explain an UPGRADED account – what do I get?
With UPGRADED accounts, you can store a larger amount of detailed stats for your site. You can buy additional log quota for your account starting from $5 per month for 5000 logs. Essentially you are renting more space on our servers and this allows you to store a longer history of stats online. If you get 5000 hits per month, then upgrading to 5000 logs will allow you to store one month of detailed stats in StatCounter. Upgraded accounts ALSO allow offer optional daily email reports, a custom banner option to allow you to brand your StatCounter account with your own logo and access to HTTPS tracking.

How do I upgrade?
Upgrading is easy! Just log in to StatCounter and click the “upgrade” link in the top navigation bar. We accept payment by credit card, paypal, bank transfer (annual payments only) and cheque/check (annual payments only).

How do I change my upgrade plan?
To CHANGE your upgrade plan, just log in to StatCounter and click the “upgrade” link in the top navigation bar – this NEW upgrade will replace your existing upgrade and means we will cancel your existing subscription and arrange any credit due.

Mathematical Semantics…
For the purposes of clarity and as a result of some comments received, please consider our improvement of the 100k upgrade to 200k.The increase is 100k i.e. 100%. (You get 100% extra free). Equally, you can say that the upgrade has been improved by a factor of 200%.(Your upgrade is now 200% better or twice as good.) The increase is 100%; the upgrade has been increased by 200% – both are equivalent.

I have just upgraded to 10,000 logs today – I thought I would get 25,000 instead – what’s wrong?
Let’s try to clear up the confusion that has arisen surrounding our service improvements…

In the past the following upgrades were available:

  • $9 per month for 1500 logs
  • $19 per month for 10,000 logs
  • $29 per month for 25,000 logs


  • $9 per month gets you 10,000 logs (8,500 more logs at NO extra cost)
  • $19 per month gets you 25,000 logs (15,000 more logs at NO extra cost)
  • $29 per month gets you 50,000 logs (25,000 more logs at NO extra cost)

If you had an upgraded account BEFORE 19 August when we announced these improvements, then we added extra logs to your account.

If you have upgraded AFTER 19 August, then you automatically go straight to the new pricing structure outlined above – no additional logs are due as you get the above great value services immediately.


  1. thank you for informaiton. i like this stats.

  2. Hello,
    I want to chime in too, you provide excellent service. Thank you! Just one question (I have spent half an hour looking around in the forum, knowledge base and getting started section, but no luck finding an answer). How is the recent visitor map set up? Does it show visitors from a set time period? Or is there a limit of say 500 of the last visitors?


  3. I love your service and I always like the layout of the webpages. Right now I am upset that when I log in none of the graphics load so I get a pretty hard site to look at.

    Thanks for the service and I hope the website is back to normal soon.

  4. Concerning your request for feedback on this site for when you do your update: My company has been using StatCounter for some time and I have just now started to visit the site myself as of the past week. During this time I have visited the site multiple times each day.

    I will start off by saying there is some pretty powerful capability here, I really can’t think of anything else functionality wise that you could provide, at least at this point. The only improvement I would recommend is updating the “look and feel” of the site to a more modern approach. This would make it more welcoming to the average visitor and attract more users.

  5. Thanks for looking out for us. You have a very valuable and useful service. I’ve been with you since I started online, and I’m not going anywhere. I am looking forward to upgrading in the near future.

    Thanks and God bless.

  6. Great, more log space! I wouldn’t have noticed without this blog post. I actually came to see if there was any way to include exit logs in the csv file for download. That would be incredibly useful for us.


  8. Takes all kinds I guess.

    Anyway I’m new here but heard some good things which is why I joined. The upgrades seem to be more than reasonable.


    1. Well, everybody seems to be new here but the most important part is that you are now using the best stat counter available on the web.

  9. Hello,Dear Team.
    What i can to say: Thank You All . Visible its my fate:it’s always not only work of painter ,but producer also. I like subject :create and i hope
    with GOD HELP we’l exellently make progress.
    Pack up all this project guess all rear and i hope , to be in,,Art Country”,
    it’s very lure.
    I can’t make decision about ,,Website”. Please, ican ask Your help?
    Even You can not to help, i must always remember future Your kindness
    Thank You

  10. Just wanted to say I had forgotten I had an account with your service and was using another.

    I have just inserted the codes for the site and am impressed with amount of information gathered – it is far superior to any of the competition and really compliments the sites intergrated systems.



    1. I myself had also two accounts where I just can’t remember the username and email that used to register on one of my account. It’s also for this reason why I have to create a second account. I hope that creating a second account doesn’t go against the terms and policy of statcounter.

  11. Okay, got it. You’re basically increasing the logs at no additional cost plus adding a new upgrade plan for $5. Nice.

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