New Design LIVE!


Over the last 24 hours we have rolled out the newly redesigned StatCounter for everyone…

Sincere thanks to all our members who helped us beta test the new design over the last 9 months – your feedback, suggestions and comments have been invaluable.

We have tried very hard to maintain the broad structure of “old” StatCounter while incorporating lots of new options and features, along with general interface improvements. This means you should still be able to navigate StatCounter (pretty much) as you always have done, without the need to re-learn the system.

Things to check out….
Organize Projects
Switch between visits and pageloads on the Projects page
Improved Search Engine stats
Hourly Stats
Toggle between projects quickly when viewing your stats
Download a file of individual stats (e.g. keywords) by clicking the excel or CSV icons
Improved Screen Resolution stats
Inclusion of Search Ranking information (where available)
Date Range Selector and Compare Periods option
Improved Browser stats
Filter stats by country (or State or City or ISP)
URL Filter on Popular Pages

If there’s anything you can’t find or something you are puzzled about, leave a comment below OR discuss in the forum OR send us a message. We’ll do our best to reply as soon as we can.

We know, we know! That’s why we have made the new site slowly available and allowed an extended beta period of over 9 months. Change *can* be daunting initially… but please give the new design a chance! It’s full of frequently-requested new features and improvements which, judging by your feedback, most members are really excited about.

“If it ain’t broke, don’t fix it!”
We’ve heard this comment a few times but we certainly don’t subscribe to it! Should we ditch electricity and go back to candles? Should we abandon cars in favour of a horse and cart? Should we scrap mobile phones and go back to landlines instead? As difficult as it can be, progress involves change! We have worked terribly hard to ensure that StatCounter reamins familiar to you while incorporating the many new changes to minimise any discomfort in switching to our new design.

“Will I always be able to access “old” StatCounter?”
Short answer – no. It’s not practical for us to support two separate systems in the long term. The old version of StatCounter will ultimately be phased out completely. That’s why we strongly recommend that you start using the new version of StatCounter as soon as possible – if there are things you don’t like or have trouble with, then we can look at fixing them up before the final changeover.

“I don’t like it!”
Well – we’re very sorry to hear that! There may be a bug which needs fixing OR we may need to consider an alternative option to suit your tastes. Please consider submitting detailed feedback so we can investigate things for you.

“Don’t you care about what your members think?!”
Of course we do… that’s exactly why we embarked on this redesign! That’s also why the new design of StatCounter is very different to the first iteration we started testing. We listened, we learned, we responded. Unfortunately, no matter how hard we try we just can’t make everyone happy all the time. Instead we have to aim to make the vast majority of people as happy as possible – and judging by the feedback we’re receiving – we’re on our way to meeting that goal.

156 comments on “New Design LIVE!

  1. It’s amazing how being transparent like this helps with the process of change. Delicious just rolled out their redesign but it’s honestly not a step forward but backwards instead. Really, they actually removed long-loved features and changed major part of the structure! This change was pleasant, I was a bit reluctant at first but after realizing all the features I used before are still there and even some cool new ones, and the transparency on twitter and here, nicely done!

  2. Oh and am still getting used to the new design! So as long as the stats are correct and there is no confusion(like I mentioned in the above comment), good work guys ๐Ÿ™‚ .

  3. A quick question, I am seeing some differences in the stats collected. For example, for one page view for the same date, the browser shown one time is FF and in the new site, its shown as Safari. So whom to trust ? Second, as I read the above mentioned(sort of) FAQ that the old system would be obsoleted soon. So does it mean that you are going to collect stats only via the new system and to check the stats, one “must” use the new site only?

    1. Hi! Thanks for your comment.

      The new version of StatCounter is an interface only – it’s just the way we present the stats to you. The stats are all still collected in the same way – it’s just the presentation that is different.

      It’s perfectly possible for a person to use two different browsers – for example if they find your site doesn’t render properly in their usual browser (e.g. Safari) they might quickly switch to Firefox.

      Ultimately, we will be completely phasing out the “old”version of StatCounter as it’s not possible for us to support two separate systems in the long term.

      If you continue to have questions or concerns, please contact us on the Support Desk and we can investigate your specific case.

  4. Try to ignore the haters, I think the new design is pretty much fabulous, a huge improvement over the old version (not horse & cart vs. a car, mind you, but impressive nonetheless ;). Well done guys.

    1. LOL!

      Ok, ok – maybe not an exact comparison… but you get our point about change and progress!!

      Thank you Rollworthy.

  5. What change over? only joking, I thought the change was very subtle It didn’t affect me at all and the new stats are completely comprehensive, well done to all concerned.

  6. Well done team Statcounter. I’ve been enjoying the beta for a long time, and was beginning to wonder if it would be perpetually in beta! Great to know that you’re finally confident enough with the new design to roll it out.

    1. Thanks for your kind comments James AND for all the helpful feedback you have provided over the term of the beta. Much appreciated!

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