Over the last 24 hours we have rolled out the newly redesigned StatCounter for everyone…
Sincere thanks to all our members who helped us beta test the new design over the last 9 months – your feedback, suggestions and comments have been invaluable.
We have tried very hard to maintain the broad structure of “old” StatCounter while incorporating lots of new options and features, along with general interface improvements. This means you should still be able to navigate StatCounter (pretty much) as you always have done, without the need to re-learn the system.
Things to check out….
Switch between visits and pageloads on the Projects page
Improved Search Engine stats
Toggle between projects quickly when viewing your stats
Download a file of individual stats (e.g. keywords) by clicking the excel or CSV icons
Improved Screen Resolution stats
Inclusion of Search Ranking information (where available)
Date Range Selector and Compare Periods option
Improved Browser stats
Filter stats by country (or State or City or ISP)
URL Filter on Popular Pages
If there’s anything you can’t find or something you are puzzled about, leave a comment below OR discuss in the forum OR send us a message. We’ll do our best to reply as soon as we can.
“I HATE CHANGE!”
We know, we know! That’s why we have made the new site slowly available and allowed an extended beta period of over 9 months. Change *can* be daunting initially… but please give the new design a chance! It’s full of frequently-requested new features and improvements which, judging by your feedback, most members are really excited about.
“If it ain’t broke, don’t fix it!”
We’ve heard this comment a few times but we certainly don’t subscribe to it! Should we ditch electricity and go back to candles? Should we abandon cars in favour of a horse and cart? Should we scrap mobile phones and go back to landlines instead? As difficult as it can be, progress involves change! We have worked terribly hard to ensure that StatCounter reamins familiar to you while incorporating the many new changes to minimise any discomfort in switching to our new design.
“Will I always be able to access “old” StatCounter?”
Short answer – no. It’s not practical for us to support two separate systems in the long term. The old version of StatCounter will ultimately be phased out completely. That’s why we strongly recommend that you start using the new version of StatCounter as soon as possible – if there are things you don’t like or have trouble with, then we can look at fixing them up before the final changeover.
“I don’t like it!”
Well – we’re very sorry to hear that! There may be a bug which needs fixing OR we may need to consider an alternative option to suit your tastes. Please consider submitting detailed feedback so we can investigate things for you.
“Don’t you care about what your members think?!”
Of course we do… that’s exactly why we embarked on this redesign! That’s also why the new design of StatCounter is very different to the first iteration we started testing. We listened, we learned, we responded. Unfortunately, no matter how hard we try we just can’t make everyone happy all the time. Instead we have to aim to make the vast majority of people as happy as possible – and judging by the feedback we’re receiving – we’re on our way to meeting that goal.
Great new and improved features. I like it.
Have been a great fan of StatCounter since 2009………
Honestly, I would rather choose StatCounter over Google Analytics.
Have been enjoying new layout since Beta and certainly enjoying the new enhancements….
Thanks once again…
Great job!!! I really like the ranking on the search engine page. Nice touch.
I’d be okay with the change if you guys would keep the one thing that made your site useful to me…
On occasion, I cut and paste entries and save them to the side to a TEXT file (not an xml file). With the old design, they transferrred nicely. In the new one, it’s a tabular MESS that I REALLY don’t want to have to deal with every time I want to save just an entry or two.
Can you bring that one thing back, please?
Have you noticed that you can now download every individual stat to a csv or excel file? We did this to remove the need to “copy and paste”. (see the little logos in top right area of the screen, above each stat)
You can also specify the time range you want to download.
Is this an ok solution for you?
Great job!!! I really like the ranking on the search engine page. Nice touch.
Great new and improved features. More grease to your elbows.
I’ve seen a lot of changes to various programs lately (Facebook, Delicious). I haven’t been to crazy about those changes. However, at a glance, I’m impressed with the StatCounter update. Things didn’t change too much, you didn’t take anything away, the site is still intuitive and there are some new toys. Love that. Can you send that memo to others so that they can use it as a template for change? Oh, and thanks for all of the killer stats.
Been using the beta version since you released it and have always though it was much nicer on the eyes than the old one, nice job! 🙂
Hehe, looks like I’m one of those who said on the forums that if it is working, don’t change it. Many big websites changed the design and it’s normal to be afraid of change until you get used to it.
I like the new website, probably the best new feature is the rank position for most of the search queries, the ones that don’t have a number are easy to track and noticed that they are either from image search or from Google past 24 hours results for example. You can easily get an idea how your website is performing in serp.
Yes, I do like the ranking stat too!
Great job, congratulations
Greg, from Italy
It’s amazing how being transparent like this helps with the process of change. Delicious just rolled out their redesign but it’s honestly not a step forward but backwards instead. Really, they actually removed long-loved features and changed major part of the structure! This change was pleasant, I was a bit reluctant at first but after realizing all the features I used before are still there and even some cool new ones, and the transparency on twitter and here, nicely done!
I’m playing with new functions and I like them a lot. It was a great idea to show page rank for a keyword. Thank you!
Oh and am still getting used to the new design! So as long as the stats are correct and there is no confusion(like I mentioned in the above comment), good work guys 🙂 .
Thanks Aman 😉
A quick question, I am seeing some differences in the stats collected. For example, for one page view for the same date, the browser shown one time is FF and in the new site, its shown as Safari. So whom to trust ? Second, as I read the above mentioned(sort of) FAQ that the old system would be obsoleted soon. So does it mean that you are going to collect stats only via the new system and to check the stats, one “must” use the new site only?
Hi! Thanks for your comment.
The new version of StatCounter is an interface only – it’s just the way we present the stats to you. The stats are all still collected in the same way – it’s just the presentation that is different.
It’s perfectly possible for a person to use two different browsers – for example if they find your site doesn’t render properly in their usual browser (e.g. Safari) they might quickly switch to Firefox.
Ultimately, we will be completely phasing out the “old”version of StatCounter as it’s not possible for us to support two separate systems in the long term.
If you continue to have questions or concerns, please contact us on the Support Desk and we can investigate your specific case.
Try to ignore the haters, I think the new design is pretty much fabulous, a huge improvement over the old version (not horse & cart vs. a car, mind you, but impressive nonetheless ;). Well done guys.
Ok, ok – maybe not an exact comparison… but you get our point about change and progress!!
Thank you Rollworthy.
What change over? only joking, I thought the change was very subtle It didn’t affect me at all and the new stats are completely comprehensive, well done to all concerned.
Thank you Jean!
Congratulations for the good job, it’s a beautiful – and useful – improvement, suitable for today’s display interfaces.
Tamas – thanks so much! Hope all is well. j
Thank you for your hard work, I love the new design. It look modern and beautiful
I love the new version. It’s easier to use, for sure, especially considering the number of sites I’m tracking.
Great to hear that Samantha.
Well done team Statcounter. I’ve been enjoying the beta for a long time, and was beginning to wonder if it would be perpetually in beta! Great to know that you’re finally confident enough with the new design to roll it out.
Thanks for your kind comments James AND for all the helpful feedback you have provided over the term of the beta. Much appreciated!