New Design LIVE!


Over the last 24 hours we have rolled out the newly redesigned StatCounter for everyone…

Sincere thanks to all our members who helped us beta test the new design over the last 9 months – your feedback, suggestions and comments have been invaluable.

We have tried very hard to maintain the broad structure of “old” StatCounter while incorporating lots of new options and features, along with general interface improvements. This means you should still be able to navigate StatCounter (pretty much) as you always have done, without the need to re-learn the system.

Things to check out….
Organize Projects
Switch between visits and pageloads on the Projects page
Improved Search Engine stats
Hourly Stats
Toggle between projects quickly when viewing your stats
Download a file of individual stats (e.g. keywords) by clicking the excel or CSV icons
Improved Screen Resolution stats
Inclusion of Search Ranking information (where available)
Date Range Selector and Compare Periods option
Improved Browser stats
Filter stats by country (or State or City or ISP)
URL Filter on Popular Pages

If there’s anything you can’t find or something you are puzzled about, leave a comment below OR discuss in the forum OR send us a message. We’ll do our best to reply as soon as we can.

We know, we know! That’s why we have made the new site slowly available and allowed an extended beta period of over 9 months. Change *can* be daunting initially… but please give the new design a chance! It’s full of frequently-requested new features and improvements which, judging by your feedback, most members are really excited about.

“If it ain’t broke, don’t fix it!”
We’ve heard this comment a few times but we certainly don’t subscribe to it! Should we ditch electricity and go back to candles? Should we abandon cars in favour of a horse and cart? Should we scrap mobile phones and go back to landlines instead? As difficult as it can be, progress involves change! We have worked terribly hard to ensure that StatCounter reamins familiar to you while incorporating the many new changes to minimise any discomfort in switching to our new design.

“Will I always be able to access “old” StatCounter?”
Short answer – no. It’s not practical for us to support two separate systems in the long term. The old version of StatCounter will ultimately be phased out completely. That’s why we strongly recommend that you start using the new version of StatCounter as soon as possible – if there are things you don’t like or have trouble with, then we can look at fixing them up before the final changeover.

“I don’t like it!”
Well – we’re very sorry to hear that! There may be a bug which needs fixing OR we may need to consider an alternative option to suit your tastes. Please consider submitting detailed feedback so we can investigate things for you.

“Don’t you care about what your members think?!”
Of course we do… that’s exactly why we embarked on this redesign! That’s also why the new design of StatCounter is very different to the first iteration we started testing. We listened, we learned, we responded. Unfortunately, no matter how hard we try we just can’t make everyone happy all the time. Instead we have to aim to make the vast majority of people as happy as possible – and judging by the feedback we’re receiving – we’re on our way to meeting that goal.

156 comments on “New Design LIVE!

  1. Have been a great fan of StatCounter since 2009………

    Honestly, I would rather choose StatCounter over Google Analytics.

    Have been enjoying new layout since Beta and certainly enjoying the new enhancements….

    Thanks once again…

  2. I’d be okay with the change if you guys would keep the one thing that made your site useful to me…

    On occasion, I cut and paste entries and save them to the side to a TEXT file (not an xml file). With the old design, they transferrred nicely. In the new one, it’s a tabular MESS that I REALLY don’t want to have to deal with every time I want to save just an entry or two.

    Can you bring that one thing back, please?


    1. Hi Todd,

      Have you noticed that you can now download every individual stat to a csv or excel file? We did this to remove the need to “copy and paste”. (see the little logos in top right area of the screen, above each stat)

      You can also specify the time range you want to download.

      Is this an ok solution for you?

  3. I’ve seen a lot of changes to various programs lately (Facebook, Delicious). I haven’t been to crazy about those changes. However, at a glance, I’m impressed with the StatCounter update. Things didn’t change too much, you didn’t take anything away, the site is still intuitive and there are some new toys. Love that. Can you send that memo to others so that they can use it as a template for change? Oh, and thanks for all of the killer stats.

  4. Been using the beta version since you released it and have always though it was much nicer on the eyes than the old one, nice job! 🙂

  5. Hehe, looks like I’m one of those who said on the forums that if it is working, don’t change it. Many big websites changed the design and it’s normal to be afraid of change until you get used to it.
    I like the new website, probably the best new feature is the rank position for most of the search queries, the ones that don’t have a number are easy to track and noticed that they are either from image search or from Google past 24 hours results for example. You can easily get an idea how your website is performing in serp.

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