Some time ago, we developed a new platform for StatCounter. We’ve called this new version SC4. Some of the benefits of SC4 include the following:
- Exit link tracking – to allow you track the destinations of visitors leaving your site
Download stats – to allow you track stats for pdf and other files available on your site
- Improved reliability and redundancy
- Greater technical flexibility to allow for continued system improvements
While all new projects created with StatCounter in the last 18 months have all automatically been created on the SC4 platform, conversion of existing StatCounter projects to the new platform has taken far longer than we had wanted or anticipated. For this, we can only apologise and thank you for your patience… We hope that we are going some way towards making up for the long delay by letting you know that we have now converted 18 StatCounter partitions to the new SC4 system since the start of the year. (A “partition” is simply a “section” of StatCounter that houses a portion of all StatCounter projects.)
When your StatCounter project is converted to the SC4 system, you will be able to see stats for “exit links” and “downloads” in the left navigation panel when viewing your StatCounter stats.
NOTE: You do NOT need to make any changes to your StatCounter code. The new features will become available automatically.
Conversion of the remaining StatCounter partitions to SC4 will follow ASAP and updates and information will be posted in our Service Status forum. Please note that we are addressing some questions you may have in a Q&A format below. Thanks again for your patience and please do post any comments/queries/suggestions below if you wish!
Why am I seeing new stats in StatCounter e.g. Exit Links and Downloads?
You will see new stats in StatCounter when your project is converted to our new SC4 platform.
Why has it taken so long to convert some projects to SC4?
We began to convert all StatCounter projects to SC4 approximately 18 months ago. To our dismay, we were beset by a number of problems which have resulted in the delays in converting the complete system to SC4. Some of these issues included difficulties with hosting providers and problems with server acquisitions – while we were able to overcome all the issues we faced, the resultant delays in completing the conversion were unavoidable. We offer our sincere apologies for this delay and assure you that we are working to complete conversion of the full system as soon as possible.
What are Exit Links?
Exit Links are the links that visitors click to LEAVE your site.
Let’s imagine that your site is xyz.com. Let’s also imagine that on your site xyz.com, you have a link to another site called 123.com. Every time a visitor LEAVES your site (xyz.com) by clicking the link for 123.com then 123.com will show up as an Exit Link in your StatCounter stats.
Note that an exit link is a link to ANOTHER site. It is NOT an internal link to another page of your site.
Please further note that Exit Links will ONLY be recorded when a visitor leaves your site by clicking a link. If a visitor simply closes their browser or types in a new web address, then no Exit Link happens so no Exit Link is recorded.
What are Download stats?
Download stats let you track how many times files on your site are downloaded. If you have price lists, brochures or music files on your site, then this stat will be of interest to you.
What file types does StatCounter track as downloads?
Some of the file types StatCounter tracks include:
csv, doc, exe, gif, jpeg, jpg, mp3, mp4, mpeg, mov, pdf, png, ppt, rar, txt, wma, wmv, xls, xml, zip…