A Facelift for StatCounter!

Hi all,

StatCounter Facelift!
We’re currently updating StatCounter – the new site will have a fresh, modern look; it will be more user-friendly and hopefully will make using StatCounter an even better experience. Our new interface will also give us flexibility to continue to improve the service we offer.

Help Please!
Internal testing of the new site has been ongoing for some time… but NOW we need YOUR HELP!

We’d love to get feedback from a really broad range of people from beginners, all the way up to advanced users.

It would also be great to hear from anyone with a blog or website, who is NOT yet using StatCounter but would like to join up.

So, if you would like to have an input into the new StatCounter design then please apply for beta access here!

Please note that while we are hoping to get as much feedback as possible, we may not be able to offer access to everyone who applies. We do, however, sincerely appreciate every single offer of assistance – StatCounter couldn’t be what it is today without the support and loyalty of you, our members.

IN DUBLIN?!
We would also be delighted to welcome any volunteers to our Dublin office to test the new site in person. If you’re in or around Dublin over the next few weeks and you have some time to spare, then we’d love to hear from you!

Questions, comments and suggestions welcome below.

SC4 and Beyond…!


Folks,

In the last few days we have completed conversion of all StatCounter projects to our new SC4 platform.

Some of the key differences with this update include:

  • Exit Link Stats
  • Download Stats
  • Faster Loading Keyword and Country Stats
  • Improved reliability and redundancy
  • Improved loading speed of StatCounter code
  • Greater technical flexibility to allow for continued system improvements

We want to take this opportunity to thank you for your patience and support during the period of the conversion – it took much longer than we had wanted or expected so we are absolutely delighted that all members now have access to the improved features.

As mentioned above, our new system provides us with lots of flexibility to continue to improve the service we offer… so we are combing through our forum and support system and putting together an action plan of updates and improvements for StatCounter. In addition, we’d be very grateful for your help…

    • Is there a statistic or feature that you would like to see on StatCounter?
    • If there was one thing you could change about StatCounter what would it be?
    • Is there any way that we could make StatCounter easier to use?
    • How could StatCounter be even more useful to you?

If you have a bright idea, then please post it here!

Any and all suggestions will be of great help to us in charting our way forward as we continue to strive to provide you, our members, with the best service we possibly can.

Happy St Patrick’s Day!

Folks,

We’ve been watching the StatCounter stats for our blog with interest over the last few days…



We can’t help with Polish or Italian but we can certainly tell you how to say Happy St. Patrick’s Day in Irish…

Lá Fhéile Pádraig Sona Duit (to one person)
(Pronounced: Law ale-ah paw-rig sun-ah ditch)

Lá Fhéile Pádraig Sona Daoibh (to more than one person)
(Pronounced: Law ale-ah paw-rig sun-ah deev)

An Old Irish Blessing
“May the road rise up to meet you.
May the wind always be at your back.
May the sun shine warm upon your face,
and rains fall soft upon your fields.
And until we meet again,
May God hold you in the palm of His hand.”

From our HQ in Dublin, Ireland the StatCounter Team wishes you all a very happy St Patrick’s Day!

PS: Now – it’s over to you! How do you say Happy St Patrick’s Day in YOUR language?!

StatCounter – SC4 Conversion

Hi folks,

Some time ago, we developed a new platform for StatCounter. We’ve called this new version SC4. Some of the benefits of SC4 include the following:

  • Exit link tracking – to allow you track the destinations of visitors leaving your site
  • Download stats – to allow you track stats for pdf and other files available on your site
  • Improved reliability and redundancy
  • Greater technical flexibility to allow for continued system improvements

While all new projects created with StatCounter in the last 18 months have all automatically been created on the SC4 platform, conversion of existing StatCounter projects to the new platform has taken far longer than we had wanted or anticipated. For this, we can only apologise and thank you for your patience… We hope that we are going some way towards making up for the long delay by letting you know that we have now converted 18 StatCounter partitions to the new SC4 system since the start of the year. (A “partition” is simply a “section” of StatCounter that houses a portion of all StatCounter projects.)

When your StatCounter project is converted to the SC4 system, you will be able to see stats for “exit links” and “downloads” in the left navigation panel when viewing your StatCounter stats.

NOTE: You do NOT need to make any changes to your StatCounter code. The new features will become available automatically.

Conversion of the remaining StatCounter partitions to SC4 will follow ASAP and updates and information will be posted in our Service Status forum. Please note that we are addressing some questions you may have in a Q&A format below. Thanks again for your patience and please do post any comments/queries/suggestions below if you wish!

Why am I seeing new stats in StatCounter e.g. Exit Links and Downloads?
You will see new stats in StatCounter when your project is converted to our new SC4 platform.

Why has it taken so long to convert some projects to SC4?
We began to convert all StatCounter projects to SC4 approximately 18 months ago. To our dismay, we were beset by a number of problems which have resulted in the delays in converting the complete system to SC4. Some of these issues included difficulties with hosting providers and problems with server acquisitions – while we were able to overcome all the issues we faced, the resultant delays in completing the conversion were unavoidable. We offer our sincere apologies for this delay and assure you that we are working to complete conversion of the full system as soon as possible.

What are Exit Links?
Exit Links are the links that visitors click to LEAVE your site.

Let’s imagine that your site is xyz.com. Let’s also imagine that on your site xyz.com, you have a link to another site called 123.com. Every time a visitor LEAVES your site (xyz.com) by clicking the link for 123.com then 123.com will show up as an Exit Link in your StatCounter stats.

Note that an exit link is a link to ANOTHER site. It is NOT an internal link to another page of your site.

Please further note that Exit Links will ONLY be recorded when a visitor leaves your site by clicking a link. If a visitor simply closes their browser or types in a new web address, then no Exit Link happens so no Exit Link is recorded.

What are Download stats?
Download stats let you track how many times files on your site are downloaded. If you have price lists, brochures or music files on your site, then this stat will be of interest to you.

What file types does StatCounter track as downloads?
Some of the file types StatCounter tracks include:
csv, doc, exe, gif, jpeg, jpg, mp3, mp4, mpeg, mov, pdf, png, ppt, rar, txt, wma, wmv, xls, xml, zip…
.

No Referring Link – Explained

Hi folks,

“Came From” Stats

Your StatCounter “Came From” stats provide you with information about how people are coming to your site.
camefrom

In your “Came From” stats you will see a list of sites via which visitors come to your site. These sites which refer visitors to your site might be forums, blogs, search engines, directories or websites of any kind that provide links to your site. You may also see entries for “No Referring Link” – we’ll explain what this means in this post.

Indirect and Direct Visitors

Visitors to your website can arrive in two distinct ways. For example:

A Vistor Can Arrive at your site INDIRECTLY by:

  • Clicking though to your website from a Search Engine
  • Following a link to your site on a blog
  • Clicking a link in a forum where someone recommends your site

OR a Visitor Can Arrive at your site DIRECTLY by:

  • Typing your web address directly into their browser address bar
  • Clicking a bookmarked link to your site in their browser


Indirect Visitors

If a visitor arrives at your site via a search engine, the visitor has been referred to your site by the search engine therefore you will see a referring link from the search engine in your stats.

referring_url

In other words, you will only see a referring link in your stats, if a visitor has been referred to your site by another website, blog, forum or search engine.

Direct Visitors

If a visitor arrives at your site by typing your website address directly into their browser, the visitor has NOT been referred to your site by any other site, therefore you will see a “No Referring Link” entry in your StatCounter stats.

referring_url2

In other words, if a vistor comes to your site directly (i.e. without being referred to your site by any other site), then there is no referring link for that visitor.

No Referring Link – what’s the significance?

There are a number of reasons why you could have a high proportion of “No Referring Link” entries in your stats. For example:

  • People may get to know your web address offline (e.g. in flyers or newspapers) so they simply go directly to your site rather than looking for your site in a search engine.
  • You may have a lot of returning visitors who have bookmarked your site so that they can quickly revisit it.

As usual, comments, questions and suggestions welcome!

UPDATE:
To ensure that all referring links are captured, you should make sure that you have StatCounter code installed on all pages of your site. It is not sufficient to have StatCounter installed on your homepage only. This is because visitors may enter your site at any page not just your homepage.